All special order bicycles, parts, and equipment require a 50% deposit. This deposit is refundable up until the item ships. No refunds for cancellations on shipped special orders.
Special order customers will be charged any associated shipping and handling fees if applicable.
Unopened items, excluding special orders, in new condition returned within 14 days of purchase will receive a refund to original method of payment, store credit, or exchange of equal value with receipt.
We will refund shipping costs on damaged or incorrect merchandise.
Merchandise returned that appears used will be subject to a restocking fee.
Labor fees are not refundable, i.e., custom built wheels.
Returns with no receipt will be issued store credit only.
Refunds on Credit Card payments will be subject to a 3% return fee.
All sales on in-stock closeout merchandise are final and may not be returned.
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by texting (preferred), calling or emailing us.